Hydra 32HD: Red/Teal Indicator
Overview
If you happened to receive a new Hydra 32HD that has a red/teal flashing LED indicator, don't panic! This error code can be easily cleared and simply indicates a component has come loose inside your Hydra 32HD. We appreciate your concern but can assure you that your AI light does not have a hardware issue, rather a loose electronic component caused during shipment.
Steps:
- Disconnect the light from power
- Loosen all 4 screws from the underside of your light (T15 Torq bit)
- Carefully remove the plastic Lens Frame
- Apply gentle pressure between the LED pucks using your hands
- Check for any other loose power connections
- Reassemble the light
- Power the light back on (LED Indicator should now be Blue/Green)
**Following these steps will not impact your warranty status in any way**