I have a light I would like to send in for repair.
Overview
In the unlikely event, you have an AquaIllumination product that requires repair and you reside in the U.S, please review the steps below before proceeding with having that unit returned for repair.
Steps:
- Try connecting to a different power supply to isolate the issue
- Remove any mounting hardware or hanging kits attached to your light
- Please visit: http://aquaillumination.com/support/rma.html to create an RMA
- Complete the RMA form and follow instructions to return your light
**This is an optional service. You are responsible for the cost of shipping and may choose your preferred carrier. We do recommend you choose a shipping method which includes tracking. Please make sure your item is packaged carefully to avoid shipping damage**